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Business Manager, Nanci Forster's Interview on the Latest Protective Industrial Packaging Innovations

Protective Industrial Packaging interview with Nanci Forster

Nanci Forster is Business Manager of MetPro Group North America.  Beginning her career in the VCI industrial packaging field in 1998, she has a background of accounting, corporate sales, information systems/technical support and key account management from the banking industry.  Since having been awarded her current position as business manager over three years ago, Nanci has specialized in international sales and has been instrumental in growing the business in Mexico, Canada and Central America.

With a focus on sales, customer service and day-to-day oversight of business operations given, Nanci also spends a good deal of time collaborating with colleagues in R&D, production and technical support in offices across the globe.  The day starts early and often ends late for Nanci as she works with colleagues and customers in various time zones, but she enjoys it as it is an exciting time for MetPro in that it is now scaling up to do more and find better ways to optimize efficiencies for its customers and introduce the company to new potential customers. 

Nanci says, “MetPro is committed to providing complete industrial packaging solutions for our customers.  We are not just about selling products, but we want to develop relationships with companies, understand their challenges and really collaborate with their teams to find solutions that suit their needs. That's the challenge and that's the exciting part and I enjoy that problem solving aspect. From sales and customer service to our technical experts out in the field and our R&D team, we are there to support our customers from the planning stages of packaging through to ensuring that their products are in top form when ready for usage. We are recruiting more staff for our US team as well so it's a whole new chapter here at MetPro North America.” 

Nanci attended Lansing Community College having studied accounting, economics and psychology.  Ms. Forster speaks Spanish as a second language and is a graduate of the Dale Carnegie leadership training course.  She lives in Byron, Michigan with her husband and enjoys gardening and painting, Nanci can be reached at nanci.forster@metprogroup.com.

The following excerpts were taken from an interview. To read the interview fully transcribed, click here: Interview