MetPro Group - Privacy Statement
How we use your information
At MetPro Group (https://MetProgroup.com/) we respect your rights. We do not require you to provide personal information unless you wish to avail of additional features or services. Where data is submitted it will be used for the stated purpose and any reasonably incidental purposes only.
This starts with making sure that you get meaningful choices about how and why data is collected and used, and ensuring that you have the information you need to make the choices that are right for you across our products and services.
If you do not agree with or you are not comfortable with any aspect of the Privacy Statement, you can discontinue use of the website.
We are working to get your trust by focusing on five key privacy principles:Control: We will put you in control of your privacy with clear choices.
Transparency: We will be transparent about data collection and use so that you can make informed decisions.
Security: We will protect the data that you entrust to us via strong security and encryption.
Strong legal protections: We will respect your local privacy laws and fight for legal protection of your privacy as a fundamental human right.
Benefits to you: When we do collect data, we will use it to benefit you and to make you experiences better.
These principles form the foundation of MetPro's approach to privacy and will continue to shape the way we build our products and services.
On the rest of this website, you'll find links to more information and controls so that you can make the right decisions for you.
Changes to our Privacy Statement
We reserve the right to modify this Privacy Statement at any time. Each time you use this website you shall be bound by the then current Privacy Statement and accordingly you should review the Privacy Statement each time you use this website. This is a live document, under regular review. This policy was last updated in May 2018.
What Kinds of Data Does MetPro Collect?
You have the opportunity to send us information via this website, such as through the "contact us" pages or any other area where you may send emails or provide feedback. By choosing to participate in these, you might provide us with some personal information.
This information may include your name, email and telephone number. The purpose of collecting this information is so we can contact you regarding any questions you may have asked or to provide you with other information that may be relevant to you or your business in the form of newsletters or press releases.
This information will only be used by us for:
- The purpose for which it was provided by you and any reasonably incidental purposes;
- Verification purposes and statistical analysis; and
- Marketing and administration purposes.
People who Email Us
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with our data protection policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
We may use and analyse your information to:
- Process the goods and services you've bought from us, and keep you updated with your order progress
- Keep you informed generally about new products and services (unless you choose not to receive our marketing messages)
- Provide the relevant service or product to you.
- Contact you with offers or promotions based on how you use our products and services.
- Bill you for using our products or services.
- Respond to any questions or concerns you may have about using our products or services
- Protect our systems and manage the volume of texts/emails etc and other use of our systems.
- Understand how you use our products and services. That way, we can develop more interesting and relevant products and services.
- Carry out research and statistical analysis including to monitor how customers use our products and services on an anonymous or personal basis
- Prevent and detect fraud or other crimes, recover debts or trace those who owe us money
- Provide aggregated reports to third parties (such reports do not contain any information which may identify you as an individual).
We'll store your information for as long as we have to by law. If there's no legal requirement, we'll only store it for as long as we need it. We'll also keep some personal information for a reasonable period after the provision of products and services has finished — just in case you decide to use our services again.
Children's Privacy Protection
We understand the importance of protecting children's privacy in the interactive online world. This Website is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.
In order to make your experience even better, we use permanent cookies to make sure that once you sign up with your name and email, you only have to do it once. This way, you don't have to sign up every time you want to download something or sign up for our newsletter.
We use first party cookies to manage access to our website and personalize content. We also set first party cookies to provide analytical data on website use which enables us to understand which areas of the website are of most relevance to you.
A cookie is a small piece of data that our website asks your browser to store on your computer or mobile device. The cookie allows our website to "remember" your actions or preferences over time. They are used in order to make our website work more efficiently,
We confirm that the cookie will not be used for any purpose other than as stated above.
How we collect information
You check the box, you give us your information if you choose to do so, and we store the info you gave us in iContact.
How we use your information
We only use your information, with your permission, to send you content that you have agreed to receive such as newsletters and other Emails.
Your information and Third Parties
Only we see your information; no one else. When you give us your name and email, the information is stored in iContact. We will never give third parties access to your information.
Accessing and Managing Your Information
In order to communicate with you, we use an email program called iContact. This allows us to better manage our communication, while keeping your information safe. We only send you content that you consent to receive, and your information will never be used for SPAM. You can unsubscribe from our newsletter at any point by clicking "unsubscribe" in the email.
DISCLOSURES/ONWARD TRANSFERS OF PERSONAL DATA
Except as otherwise provided herein, iContact discloses Personal Data only to Third Parties who reasonably need to know such data for a legitimate business purpose of iContact's. Such recipients must agree to abide by confidentiality obligations.
DATA INTEGRITY AND SECURITY
iContact uses reasonable efforts to maintain the accuracy and integrity of Personal Data and to update it as appropriate. iContact also uses reasonable physical, administrative and technical safeguards designed to protect against the loss, misuse and alteration of data that we collect or maintain. For example, all electronically stored Personal Data is stored on a secure network with monitored firewall protection, and access to iContact's electronic information systems requires user authentication via password or similar means. Despite these precautions, no data security safeguards guarantee 100% security all of the time.
Removal or Alteration of Personal Data
You have the right to be given a copy of information held by us about you. We will provide the requested information to you within 30 calendar days of the receipt of a valid request in writing. You have the right to access your data and to have any inaccuracies in the details we hold corrected. You also have the right to have the information erased if we do not have a legitimate reason for retaining same. We will agree to any such valid requests within 30 calendar days of receipt of a valid request in writing.
Please send all requests in writing to the Data Protection, MetPro Ltd, Clash Industrial Estate, Tralee, Co-Kerry, Ireland. +353 66 717 8900
We reserve the right to request you to provide additional information in order to enable us to identify your personal data and/or to verify your identity.
When you choose to fill our website feedback form and/or our newsletter sign up form, you consent to the use of that information as set out in this statement. We will always communicate any changes made to our statement to ensure that you are always informed on how your information is used and why.
We take our security responsibilities seriously, employing the most appropriate physical and technical measures. We review our security policy regularly.
Links to Other Websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Links to other websites include:
Network Services Group Hosting Info:
metprogroup.com is hosted by Network Services Group using a secure SSL certificate. The servers are located in Dallas, TX (USA) and Washington D.C. (USA) and are hosted in major and secure data facilities with redundant internet and power connections. The servers are regularly monitored, maintained, and patched with security updates. Automated multi-generational daily backups are processed and stored in different locations.